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		alpha dot net Suite 303, 64-76 Kippax Street Surry Hills NSW 2010 Australia Post: PO Box K429 Haymarket NSW 1240 Australia Email: enquiries@alpha.net.au Ph: +61 2 9211 7782 Fax: +61 2 9211 7297
www.alpha.net.au		ABN: 50 074 289 151

Site Updates (Mac)

USERNAMES & PASSWORDS
Usernames and passwords are case sensitive (MYusername is different to myusername, myPassword is different to mypassword) and should contain no spaces. Be sure your "CapsLock" is not on when typing them. These not only identify you to us as clients, but they are vital to your security for email and connectivity. Always keep your password stored in a secure place.

UPDATE YOUR SITE (VIA FTP)		DOWNLOAD SOFTWARE

*For Website hosting clients** SFTP with FileZilla (www.yourdomainname.com) Clients using alpha Website Hosting. For dialup clients** SFTP with FileZilla (www.alpha.net.au/~username) Clients using an alpha Home Net Access Plan (10Mb limit). WHAT IS S(FTP)?* SFTP (Secure File Transfer Protocol) is a protocol that uses SSH to transfer files. Unlike standard FTP, it encrypts both commands and data, preventing passwords and sensitive information from being transmitted in the clear over the network. SFTP or FTP is used to transfer files from your computer to any other accessable computer on the Internet – or vice-versa. It is essentially the same process you use in copying files around your own computer but used on the Internet. For example, downloading software or uploading files to your Website.		FTP Programs FileZilla (3.6Mb) alpha recommendation FileZilla Client is a fast and reliable cross-platform FTP, FTPS and SFTP client with lots of useful features and an intuitive graphical user interface. FileZilla is open source software distributed free of charge under the terms of the GNU General Public License.


IMPORTANT NOTICE These tutorials relate to products that are not alpha dot net products. These tutorials are available for use at the user's own risk and alpha dot net accepts no liability whatsoever for any loss you may incur arising out of your use of these tutorials. You expressly accept this by following the tutorials. If you have difficulty following these tutorials, please contact our support department.

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