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alpha dot net support alpha dot net's support pages provide detailed instructions on setting up your Web browsing, email and newsgroup access. If you require additional assistance, please contact our support staff at support@alpha.net.au or phone (02) 9211 7782.  
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<SUPPORT>
<YOUR CONNECTION>
/ GENERAL SETTINGS
> SETUP TUTORIALS (PC)
/ MICROSOFT HELP (PC)
/ SETUP TUTORIALS (MAC)
/ APPLE HELP (MAC)
/ VIRUS PROTECTION (PC)
/ FAQ




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IMPORTANT NOTICE
These tutorials relate to products that are not alpha dot net products. These tutorials are available for use at the user's own risk and alpha dot net accepts no liability whatsoever for any loss you may incur arising out of your use of these tutorials. You expressly accept this by following the tutorials. If you have difficulty following these tutorials, please contact our support department.

 

Windows XP - Connecting

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To configure your Windows XP PC for alpha dot net access, complete the following instructions.

To begin, left click on your Start button, move your mouse so that Control Panel is highlighted, and then left click to select it.

Select the Control Panel

You should now see the Control Panel window open, looking very similar to the one shown below:

Control Panel

With this window open, you now need to left click on the option for Network and Internet Connections.

You should now be looking at the screen shown below:

Network and Internet Connections

Click on the option marked Set up or change your Internet connection.

The Internet Properties window should now be displayed.

Internet properties

On this screen, you can start the New Connection Wizard by clicking on the Setup button (highlighted in the above screenshot).

You should now see the screen shown below:

New Connection Wizard

This screen is purely for information purposes, click Next.

Configure as follows.

Select connection type

Connect to the Internet: Checked

Click Next.

Choose setup method

Set up my connection manually: Checked

Click Next.

Choose connection method

Connect using a dial-up modem: Checked

Click Next.

Enter ISP name

ISP Name: alpha dot net

Click Next.

Enter your local POP number

Phone number: 82189000

Click Next.

User name: yourusername
Password: yourpassword
Confirm password: yourpassword

Make this the default Internet connection: Checked

Note: Enabling the Internet Connection Firewall is also a good idea, as it will provide some measure of security for your PC while you are online.

Click Next.

Congratulations

This is the last step of the wizard, so just click Finish to exit and save the details of your new connection.

After finishing the New Connection Wizard, there is one last step to take to complete the setup of your alpha dot net connection.

Click on the main Start button once again, and you should notice a new menu option, Connect To. If you move your mouse over this, the menu will expand to show the new alpha dot net connection you have just created.

Selecting blueyonder properties

Move your mouse pointer so that the alpha dot net connection is highlighted, then click your right mouse button. A menu should appear, as in the above screenshot. Move your mouse so that Properties is highlighted, and left click to select it.

Configure the window that open as follows.

Connection properties

Click the Networking tab.

You should now be looking at the screen below:

Network properties

This connection uses the following items:
Internet Protocol (TCP/IP)

Click on the Properties button.

DNS server settings

Obtain an IP address automatically: Checked

Use the following DNS server addresses:
Preferred DNS server: 203.41.44.20
Alternate DNS server: 203.41.220.30

Click OK to return to the previous screen, and then OK again to close the connection properties window.

And that's it!

You can now connect to the Internet at any time by clicking on the Connect to option from your Start menu, although in most cases when you launch a program which requires an Internet connection (such as Internet Explorer) your computer will automatically bring up a dialogue box inviting you to make the connection.

Setting up Windows XP Internet connection is now complete.

See below for details on configuring your Internet software (for example Web browsers).


WindowsOS Version!?!
USERNAMES & PASSWORDS    
Usernames and passwords are case sensitive (MYusername is different to myusername, myPassword is different to mypassword) and should contain no spaces. Be sure your "CapsLock" is not on when typing them.
These not only identify you to us as clients, but they are vital to your security for email and connectivity. Always keep your password stored in a secure place.
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CONNECT TO US   SOFTWARE SETUP
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Windows XP
Windows 2000
Windows NT4
Windows ME
Windows 95
Windows 95 - Net Connection Wizard
(Includes browser, email and newsgroup setup).
Windows 95 - Dial-up Networking (Re-install)
(For un-installing and re-installing Dial-up Networking when it becomes corrupted – ceases to work at all.)

ABOUT yor Mac

  Web Browsers
Internet Explorer 5
Internet Explorer 4

Email
Windows Outlook 5
Windows Outlook 4
Eudora 5
Netscape Communicator 6
Netscape Communicator 4.7

Access your alpha email account from anywhere on the Web with alpha WebMail.

NewsGroups
Windows Outlook 5
Windows Outlook 4
Netscape Communicator 6
Netscape Communicator 4.7

Get Firefox!

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alpha WEBMAIL - Your email online anytime   Q&A OF THE DAY
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What is alpha dot net's privacy policy ?


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